Your satisfaction is our #1 priority, we want you to be happy with your purchases. We accept returns or exchanges for unopened and unused items within 14 days of the date that the tracking number says the package was delivered. Please open your packages and be sure there is so damage or problems within the first 14 days. After 14 days, orders cannot be returned. We cannot give full refunds for open or used items. Adhesive and Tweezers are not eligible for full refunds. If there is an issue or a user error we can provide assistance to resolving the problem or a store credit may be issued. 
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